How I Can Help
- Reviewing the historical performance of the department or office and benchmarking it against its peers.
- Conducting interviews with partners and teams to gather their thoughts on the causes, both internal and external, and ideas for improving performance – independently if necessary to obtain candid responses.
- Reviewing the roles performed, reporting structures, and processes to ensure maximum efficiency.
- Identifying the issues that need to be addressed to improve performance; and
- Preparing an action plan that will specify what needs to be done, by whom, and when, along with measurement criteria.
- Defining the HOD role and training/supporting your HODs so they become effective line managers.
- Reviewing progress using law firm management KPIs to ensure a return on investment.
I can work with you to conduct a thorough analysis of what is going wrong, identify the barriers that are hindering performance, and implement a plan that addresses this by:
If you are considering transitioning to a strategic business unit framework or seeking to improve the performance of your existing framework, I would be delighted to discuss the various options and determine the best path forward for your firm.