News

October 28, 2023

Build a Positive Workplace Culture – It’ll Produce Better Results for Your Business!

Build a positive workplace culture in law firms by aligning values, authentic leadership, sharing information, and valuing all staff equally.
September 19, 2023

Why Complaint Handling Should be an Essential Element of Client Care, and Continuous Improvement at Your Law Firm

Mastering complaint handling is essential for law firms, ensuring client satisfaction and a competitive edge.
August 15, 2023

Why Good Financial Hygiene is Critical for the Well Being of your Law Firm

In this blog we detail the steps should law firm leaders take to improve the financial hygiene of their firms.
July 10, 2023

How to Run Effective Meetings in Your Law Firm

Effective meetings are crucial in law firms. This blog discusses strategies to improve meeting productivity, decision-making, and engagement.
June 9, 2023

Closing the Perception Gap – Delivering Awesome Service Throughout Your Law Firm

This blog focuses on the crucial role of customer service in setting law firms apart from their local competitors. It highlights the challenge of differentiating one's firm and emphasises that exceptional customer service is the key to achieving this.
May 22, 2023

Themes from the Annual Institute of Legal Finance and Management Spring Conference

Key themes from the Institute of Legal Finance and Management Spring Conference: SRA priorities, improved customer care, proactive compliance, workplace culture, cyber security.
April 25, 2023

Why Performance Monitoring is Essential for the Success of your Business

Monitoring financial performance at all levels of your firm is crucial to maintaining a vibrant profitable business. There are three important steps to successfully implement a performance monitoring programme.
March 22, 2023

10 Steps to Successful Team Building in a Law Firm

If you are considering moving to a team-based approach at your law firm, or looking to improve the performance of an existing team, here are my Top 10 Tips of what to look out for.
February 14, 2023

Does Your Firm Have a Pervasive Toxic Culture? The SRA Would Like to Know.

According to a recent report in the Law Society Gazette, law firms with a "pervasive toxic culture" may face fines from the Solicitors Regulation Authority (SRA) and Solicitors Disciplinary Tribunal (SDT).
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